About the role

Role: Digital Product Owner

Own the digital product delivery process and drive improvements to customer experiences, conversion, and performance for Sparklight (Cable One brand).

What you will do

Manage an agile backlog by balancing stakeholder feedback and prioritizing initiatives based on business needs.
Identify and remediate UX/UI bottlenecks that reduce conversion rates, ensuring a seamless checkout experience.
Implement A/B testing to determine which pages deliver the highest lead conversions.
Project manage across departments, acting as the primary contact with developers to coordinate with key stakeholders and support timely launches.
Gather and prioritize requirements from stakeholders and customers.
Use product/project management software to track progress and deliverables.
Analyze product performance and user feedback to guide continuous improvements.
Ensure alignment between business objectives and customer needs.
Present product updates and recommendations to senior management.
Stay current on digital product management trends and best practices.

Qualifications

5+ years in Product Ownership/Management in an Agile software development environment.
Bachelor’s degree in a related field (Business Analytics, IT, Project Management, or similar).
Hands-on experience in software product management/ownership.
Strong understanding of web and mobile frameworks.
Experience with product/project management software (e.g., Azure DevOps).
Excellent communication, organizational, and problem-solving skills.

Nice to have

Experience with B2B/B2C, mobile apps, and ecommerce optimization.
Familiarity with the cable/broadband industry.
Experience with enterprise content management systems (e.g., Sitecore, AEM).

Competencies

Customer-focused, supportive, and proactive.
Personalization of communications based on customer needs.
Ability to work cross-functionally in a fast-paced environment.

Remote eligibility

Remote hiring is considered for candidates in selected U.S. states: AL, AR, AZ, FL, GA, IA, ID, IL, IN, KS, LA, MD, MO, MS, NC, ND, NE, NM, NV, OR, OK, PA, SC, SD, TN, TX, UT.

About Cable One/Sparklight Careers

Sparklight, a Cable One brand, provides telecommunications services and aims to keep customers and associates connected to what matters most. The company operates in the cable and broadband space and emphasizes an open, inclusive workplace with a strong focus on community and associate well-being.

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