DevOps Engineer

Role Overview

WalkMe is hiring a DevOps Engineer to join its Cloud Engineering team. This role supports WalkMe’s Federal business and contributes to building the company’s runtime engine and improving the online experience for large-scale enterprise customers.

Responsibilities

• Manage and improve deployment pipelines to enable smooth, efficient software releases.
• Implement and maintain observability for system performance, reliability, and monitoring.
• Support local development environments to improve developer workflows.
• Work with engineering teams to ensure infrastructure aligns with project requirements.
• Contribute to infrastructure security through proactive measures and audits.
• Develop and maintain automation scripts/tools to improve operational efficiency.
• Troubleshoot and resolve infrastructure and application issues to minimize downtime.
• Evaluate and integrate new technologies to enhance scalability, reliability, and security.

Requirements

• 4+ years of experience as a DevOps Engineer, Site Reliability Engineer, or similar role.
• Bachelor’s degree in Computer Science/Engineering or equivalent practical experience.
• Proven software development experience (venture-backed startup or top tech firm preferred).
• Strong experience managing CI/CD pipelines and deployment automation (e.g., GitLab).
• Proficiency with AWS.
• Solid understanding of containerization and orchestration (Docker, Kubernetes).
• Experience with monitoring/observability tools (Datadog, Prometheus, Grafana, or similar).
• Knowledge of Infrastructure as Code (IaC) tools (Terraform, CloudFormation).
• Experience managing databases (MySQL, PostgreSQL, MongoDB).
• Knowledge of security best practices for infrastructure and applications.
• Strong problem-solving and troubleshooting skills.
• Excellent communication and collaboration skills.
• Proactive approach to learning and continuous improvement.

Constraints / Additional Notes

• US Citizenship is required (Federal business support).
• Will require working Sundays as needed, with an additional day off during the week.

Work Model

• Hybrid work arrangement (combining remote benefits with onsite collaboration).