About the role

Role Overview

Careflow is hiring an experienced DevOps Engineer to own and improve cloud infrastructure, security, observability, and operational reliability. The role requires hands-on work across deployments, monitoring, troubleshooting, and (when needed) application-level debugging.

What You’ll Do

Cloud Infrastructure & Operations

Manage and maintain the Google Cloud Platform (GCP) environment
Design and improve infrastructure for scalability, reliability, and cost efficiency
Handle networking, compute, databases, storage, and related cloud services
Monitor system health and address performance bottlenecks proactively

Monitoring, Logging & Observability

Build and maintain centralized logging and monitoring
Create dashboards and alerts for system health, application performance, and critical workflows
Establish operational metrics and usage tracking
Lead incident response and perform root cause analysis

Security & Compliance

Implement security best practices across infrastructure and applications
Manage identity/access controls, secrets management, and environment security
Support security reviews and vulnerability remediation
Assist with compliance initiatives and audit readiness

CI/CD & Automation

Improve deployment pipelines and release processes
Automate infrastructure provisioning and operational workflows
Enhance development environments and deployment reliability
Reduce manual operational tasks via automation

Reliability Engineering

Improve uptime, resiliency, backups, and disaster recovery
Define service-level objectives and operational standards
Drive platform stability and performance improvements

Cross-Functional Support

Partner with engineering, product, and leadership teams
Provide technical guidance on infrastructure and operational considerations
Participate in an on-call/operational support rotation

Bonus Responsibilities

Troubleshoot and fix application-level issues when needed
Contribute code improvements and bug fixes
Assist with performance optimization and debugging

Required Qualifications

5+ years of DevOps, Site Reliability Engineering, Cloud Engineering, or related experience
Strong hands-on experience with Google Cloud Platform (GCP)
Experience building and maintaining CI/CD pipelines
Strong understanding of monitoring, logging, and alerting systems
Experience with cloud security best practices (posting cuts off before full list)

Success Metrics (First 90 Days)

Take ownership of GCP infrastructure and environments
Establish visibility into performance, reliability, and usage metrics
Improve monitoring, alerting, and incident response processes
Identify and reduce security and operational risks
Reduce infrastructure-related issues and deployment friction
Become a trusted technical resource for reliability and operations

About Careflow

Careflow is a software company building and operating a growing cloud-based platform. The role focuses on ensuring the platform’s infrastructure reliability, security, observability, and operational excellence on Google Cloud Platform (GCP).

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