About the role

Role Overview

Careflow is hiring an experienced DevOps Engineer to own and improve cloud infrastructure, security, observability, and operational reliability. You’ll help ensure the platform stays secure, scalable, performant, and highly available as it grows, with opportunities to troubleshoot production issues and occasionally dive into the application codebase.

Responsibilities

Cloud Infrastructure & Operations

Manage and maintain the Google Cloud Platform (GCP) environment
Design and improve infrastructure for scalability, reliability, and cost efficiency
Oversee networking, compute, databases, storage, and other cloud services
Monitor system health and proactively address performance bottlenecks

Monitoring, Logging & Observability

Build and maintain centralized logging and monitoring
Create dashboards and alerts for system health, application performance, and business-critical workflows
Establish operational metrics and usage tracking
Lead incident response and perform root cause analysis
Monitor and manage platform spend

Security & Compliance

Implement and maintain security best practices for infrastructure and applications
Manage identity/access controls, secrets management, and environment security
Conduct security reviews and support vulnerability remediation
Assist with compliance initiatives and audit readiness

CI/CD & Automation

Improve deployment pipelines and release processes
Automate infrastructure provisioning and operational workflows
Enhance deployment reliability for development environments
Reduce manual operational work via automation

Reliability Engineering

Improve uptime, resiliency, backups, and disaster recovery
Establish service-level objectives (SLOs) and operational standards
Drive improvements in platform stability and performance

Cross-Functional Support

Partner with engineering, product, and leadership
Provide technical guidance on infrastructure and operational considerations
Participate in an on-call / operational support rotation

Bonus (Application-Level)

Troubleshoot and fix application-level issues when needed
Contribute code improvements and bug fixes
Assist with performance optimization and debugging

Requirements

5+ years in DevOps, Site Reliability Engineering, Cloud Engineering, or related experience
Strong hands-on experience with GCP
Experience building and maintaining CI/CD pipelines
Strong understanding of monitoring, logging, and alerting in cloud environments

Schedule / Availability

Fully remote
Flexible schedule with availability for Saturday coverage and taking another weekday off in exchange

Reporting Line & Structure

Reports to: Lead Architect

About Careflow

Careflow is a software company building a cloud-based platform that requires secure, scalable, and highly available operations. The role focuses on maintaining platform reliability and operational excellence, including infrastructure, security, observability, and incident response across the stack.

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