Deputy Manager Sales HR

Role overview

Business Partner HR (Sales) (HR Sales Partner) works closely with the sales leadership to build a values-based culture and ensure HR programs are executed effectively with the regional sales team. The role drives core HR processes, capability building, and engagement to support a performance-oriented work environment.

Responsibilities

Core HR processes (with sales team)

• Own end-to-end execution of Performance Management:
  • SMART objective setting aligned with AOP/business priorities
  • Midyear Review (MYR) between manager and employee
  • Annual Appraisal (PDRs), including calibration, bell-curve fitting, and pay-for-performance inputs
  • Focal Point Discussions with data-driven feedback and development inputs
• Manage participation and administration of engagement/health surveys:
  • Management Connect Survey (share scores, drive action planning)
  • Org. Health Survey (insights + action planning)
• People planning and development:
  • Coach managers and build CDAPs for the region
  • Support the RM in building the people plan and ensure movements align to the people planning process
  • Implement development action plans tied to employees’ CDAPs
  • Manage PMP Survey participation and corrective actions

Staffing & recruitment

• Drive recruiting for the region up to L05 across channels (Traditional Trade, Modern Trade, Wholesale, Up Country):
  • End-to-end staffing (manpower planning, sourcing, joining/onboarding)
• Support induction for L6+ population in the region
• Own Internal Job Posting (IJP) for L01–L05 roles
• Track employee numbers monthly vs AOP and minimize man-day loss due to exits/replacements
• Promote diversity of talent
• Ensure exit interviews are completed and analysis is fed into relevant systems/processes

Employee engagement & culture building

• Be an employee champion for frontline connect and resolve issues quickly
• Own regional recognition & routine programs (e.g., ROH, Area Manager/Customer Executive awards, family day)
• Partner with RM to nominate top performers for regional/national/international ROH
• Own the region engagement agenda as per plan

Reporting & key stakeholders

• Reports functionally to General Manager – HR
• Administratively reports to Head of Sales
• Works closely with Sales Managers/RMs and the sales leadership team

Requirements

• Not explicitly stated in the text provided.