About the role

Role Overview

Delivery and Release Manager (Release Manager) for a contract assignment with a hospitality client in Dallas, TX. You will own the end-to-end software delivery and release process for technology initiatives, collaborating across engineering and operations teams to ensure consistent, high-quality releases.

Responsibilities

Use an Agile delivery methodology to ensure consistent project and deliverable delivery
Plan, schedule, and manage end-to-end release schedules and activities
Coordinate with partner teams and stakeholders to align on release timelines
Coordinate release execution with Architecture, QA, DevOps, and Operations teams
Run release retrospectives and perform root cause analyses (RCAs); track progress to resolution
Maintain release calendars and communicate timelines, risks, and status updates
Identify and mitigate risks impacting release quality or delivery timelines
Support broader software engineering activities (process definition/improvement, reporting, training, staffing, demand intake, estimation, initiation, planning)
Maintain accurate delivery data in project management/collaboration tools
Update release and services artifacts after each release and streamline workflows/processes

Required Skills & Qualifications

2+ years in Release or Delivery Management using Agile
3+ years professional experience in Technology (or related field)
Experience conducting Release Retrospectives and RCAs with follow-through to resolution
Experience updating services and release documentation
Strong communication and stakeholder management skills
Strong organizational skills; ability to manage multiple priorities across global teams

Tools / Technologies (Mentioned)

Jira, Confluence
GitLab, Stash (Bitbucket/Stash)
CI/CD and DevOps practices

Nice-to-Have / Additional Notes

Ability to travel up to 10%
Availability to work on global projects across multiple offices or remotely

Location

Contract role with a client in Dallas, TX (listed location: Addison, TX).

About Software Guidance & Assistance, Inc. (SGA, Inc.)

Software Guidance & Assistance, Inc. (SGA, Inc.) is a technology and resource solutions provider that matches consultants to a large number of client engagements each year. It focuses on delivering IT services with a boutique, customer-service oriented approach.

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