About the role

Role Overview

As a Go-to-market Customer Success Manager at Invertops, you will help turn deployments into a daily habit for customers. You’ll own adoption and outcomes, working closely with business owners to prove measurable time savings and drive renewals.

Responsibilities

Onboard new customers onto the daily approval loop and core workflows
Track adoption and outcomes and intervene early when usage stalls
Serve as the customer advocate internally, surfacing friction to Product and Engineering
Drive renewals and expansion by demonstrating reclaimed time and improved margin

Requirements

3+ years in customer success, account management, or implementation for B2B software
Strong relationship skills with non-technical, busy operators
Data-literate: able to read an adoption dashboard and take action
Comfortable owning renewal and expansion conversations

Nice to Have

Experience with operational or field-service software
Background working with small-business owners

How to Apply

Send a short note explaining why you fit the role and include a link to your work to [email protected].

About Invertops

Invertops is a B2B software company focused on automation that helps businesses streamline operations. Their product emphasizes customer adoption so owners consistently use the system and trust an approval loop to reclaim back-office time.

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