About the role

Role Overview

Join Orca Security as a Customer Success Engineer (Strategic Accounts). You’ll act as the technical quarterback for Orca’s largest and most complex customers—partnering with executives, architects, and security teams to drive adoption and shape long-term cloud security strategies.

Responsibilities

Serve as a trusted technical advisor for strategic customers.
Lead customer visits, executive briefings, and technical workshops to accelerate adoption and strengthen relationships.
Drive deployment, expansion, and operational excellence through architecture reviews and best-practice guidance.
Identify and remove technical blockers, advocating for customer needs across Product, Support, and Engineering.
Present platform value and innovation in executive-level business reviews.

Requirements

Passion for helping customers operationalize security at scale and deliver measurable value.
Hands-on knowledge of Kubernetes, containers, and CI/CD pipelines.
Exceptional communication and consulting skills with both technical teams and C-level executives.
Proven experience in enterprise cloud environments: AWS, Azure, and/or GCP.
Strong understanding of cloud security architecture and the CNAPP ecosystem.
5+ years in customer-facing technical roles (e.g., CSE, TAM, Solutions Architect, or DevOps/Security Engineer).
Proficiency in scripting, automation, and API integrations.

Nice to Have

Experience with IaC (Terraform).
Kubernetes certifications (CKA/CKAD/CKS).

About Orca Security

Orca Security is a cloud security company focused on helping enterprises secure their cloud environments. The company provides cloud security capabilities centered around CNAPP-style protection and helps customers operationalize security at scale.