Customer Solutions Manager – North America

About the role

Join SkillCorner, the global leader in AI-driven sports data. As a Customer Solutions Manager, you will strengthen relationships and outcomes for soccer/football customers across North America. You will lead onboarding, education, and training, provide support, and help customers integrate data. This remote position requires travel across North America and occasional visits to Paris. Key missions: Lead new-customer and new-product onboarding, education and training, ensuring a smooth transition and integration of SkillCorner's services.. Create and present tailored analysis that demonstrates how SkillCorner data supports recruitment, scouting, and performance workflows for customers.. Build success plans, monitor adoption, and identify risks and expansion opportunities, collaborating with Business Development to drive growth. Profile: REQUIREMENTS Fluent English; professional Spanish is also strongly preferred. Deep knowledge of football/soccer and the North American sporting landscape. Experience working with sports data and presenting analysis to professional stakeholders. Excellent written communication, facilitation, time management and problem solving. Ability and willingness to travel across the region. PREFERRED EXPERIENCE Experience in a club, league, federation, agency or sports-technology customer-success role. Claude, Python and SQL, plus experience with BI tools, APIs or data pipelines. Knowledge of scouting, recruitment and player-performance analysis in US and Mexican football. YOUR PERSONALITY Empathetic, analytical and confident with customers. Organised, proactive and calm under pressure. Curious about how customers work and motivated by measurable adoption and outcomes.