Customer Project Manager

About the role

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Project Manager in the United States. This role offers a dynamic opportunity to lead the deployment of complex healthcare IT projects, including RIS, PACS, VNA, and cloud-based systems. As a Customer Project Manager, you will oversee the full project lifecycle—from planning and budgeting to implementation and go-live—ensuring high-quality delivery and customer satisfaction. You will coordinate cross-functional teams, manage vendor relationships, and monitor project progress against scope, cost, and schedule objectives. This position requires strategic thinking, operational excellence, and a hands-on approach to problem-solving in a fast-paced, technology-driven environment. Your work will directly impact healthcare providers’ efficiency and the quality of patient care. The role also offers field-based work with flexibility to travel across the United States. Accountabilities Develop and manage detailed project plans aligned with scope, timelines, resources, risks, and quality standards Lead end-to-end project execution, ensuring delivery meets budget, schedule, and quality targets Monitor project budgets, track costs and effort, evaluate feasibility, and implement corrective actions as needed Coordinate cross-functional resources, including internal teams, external partners, and equipment delivery schedules Oversee system implementation, integration, and go-live activities to ensure successful deployment Maintain clear communication with stakeholders and produce high-quality project documentation Ensure compliance with customer requirements and internal policies while delivering a positive customer experience Identify upsell opportunities and support business growth through successful project delivery Requirements Bachelor’s degree in Computer Science, Engineering, Business, or related field; or 9+ years of equivalent project/program management experience Minimum of 5 years of project management experience in IT or healthcare IT, including PACS deployment experience Proven track record managing projects end-to-end, working with customers, vendors, and cross-functional teams Strong process orientation, problem-solving skills, and commitment to quality Excellent communication and interpersonal skills, with the ability to influence at all organizational levels Willingness to travel up to 20% across the United States PMI certification required per role/level, to be obtained within the specified period of employment Benefits Competitive base salary range ($90,000-$160,000 depending on location) with potential for annual incentives or bonuses Comprehensive healthcare coverage including medical, dental, and vision plans Generous PTO, paid holidays, and parental/caregiver leave 401(k) retirement plan with company match, HSA with company contributions, and stock purchase plan Education reimbursement and professional development opportunities Flexible field-based work with support for travel and remote coordination Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.