Customer Project Manager for TnT

Role overview

As a T&T Customer Project Manager, you own the end-to-end follow-up of customer orders—from receipt through delivery to the customer location worldwide.

Responsibilities

• Work with sales and project teams on new opportunities; provide input to proposed project, order, and fulfillment processes to meet customer requirements within policy and budget.
• Validate the order booking process; create supplier pre-orders when needed.
• Track assigned orders daily, including:
  • staging requests
  • shipment follow-up
  • communication with customers and internal teams
  • escalations when required
• Coordinate with suppliers, order fulfillment, and shipping teams to ensure on-time delivery.
• Partner with shipping (export/import) teams to obtain required licenses.
• Ensure on-time reporting and maintain data in internal systems.

Requirements

• University/college degree (preferably in Logistics) or relevant work experience.
• Excellent English and native Hungarian; other languages are an advantage.
• 1+ year experience in Order Management and/or Customer Support.
• Strong knowledge of MS Office.
• Excellent written and verbal communication skills.
• Interest in continual improvement and quality methodology.
• Strong problem-solving skills and innovative thinking.
• Positive, can-do attitude; team player who can also work independently.
• Highly organized, detail-oriented, and able to work under pressure.

Preferred qualifications

• Knowledge of a second foreign language.
• Oracle system knowledge.
• Six Sigma / Lean knowledge.