About the role

Contents Crew Lead (Contents Technician II)

Play a key role in helping clients recover their belongings after fire, water, and mold events. You’ll restore contents, mentor teammates, operate specialized equipment, and keep projects on schedule through careful documentation and problem-solving.

A Day in the Life

Restore and clean contents (e.g., photos and personal items) using advanced tools and cleaning systems
Clean and maintain specialized restoration equipment
Track, photograph, and document contents with meticulous records
Handle items carefully while following safety procedures
Troubleshoot issues and problem-solve to keep work moving efficiently
Lead by example and create a positive, efficient, and safe environment
Mentor and support Contents Technician I team members
Participate in rotating on-call schedule

Qualifications

Minimum 1 year of experience in restoration, emergency services, or a related field
Strong knowledge of cleaning methods for fire, water, and mold restoration
Experience operating Ozone and Hydroxyl machines or similar restoration equipment
Excellent attention to detail; strong organizational and teamwork skills
Ability to guide and support Contents Technician I team members
Proficient with Microsoft Office Suite; comfortable using mobile devices and apps
Certifications required:
- WRT (Water Damage Restoration Technician)
- FSRT (Fire and Smoke Restoration Technician)
- OCT (Odor Control Technician)
Additional certifications considered an asset:
- CCT (Commercial Carpet Cleaning)
- RRT (Carpet Repair and Reinstallation)
- UFT (Upholstery and Fabric Cleaning)
- AMRT (Applied Microbial Remediation)
Valid driver’s license and clean driving abstract
Must be able to complete physically demanding work (material handling/lifting, climbing ladders, respirator use, working in tight spaces)

Benefits (high level)

Competitive pay
Comprehensive health and dental benefits
RRSP matching
Opportunities to learn and build a long-term career across Canada

About First Onsite Property Restoration

First Onsite Property Restoration is a restoration services company that helps communities and families recover after unexpected events such as fire, water, and mold. The role focuses on hands-on restoration work and supporting teams to rebuild belongings and restore property to a safer, functional state.