Compensation Manager

Role Overview

Twilio is seeking a Compensation Manager (full remote) to design, implement, and manage compensation programs that help attract and retain top technical talent. You will serve as a strategic advisor to leaders and HR Business Partners, shaping compensation philosophy and guiding annual and mid-year compensation cycles.

Key Responsibilities

• Partner closely with Go-to-Market and Marketing organizations to design, implement, and manage compensation programs.
• Advise leaders and HR Business Partners on benchmarking and market trends.
• Facilitate enterprise compensation processes, including:
  • Annual compensation review cycles
  • Promotion cycles
  • Survey participation and use of survey data
• Lead compensation program delivery and support change management.
• Provide compensation analytics to inform decisions (modeling, dashboards, reporting).
• Support sales compensation structures, including pay mix and OTE (On-Target Earnings).

Requirements

• 8+ years of relevant experience, preferably supporting technical organizations.
• Strong compensation analytics background (modeling, dashboards) and advanced spreadsheet proficiency.
• Experience with market pricing and compensation survey participation, including accessing provider survey data.
• Strong HR product knowledge and awareness of HR strategy across talent identification, attraction, engagement, and retention.
• Workday (preferred) or other Human Resources Information System (HRIS) experience.
• Ability to operate in a dynamic environment with ambiguity.
• Excellent communication skills across all levels.
• Bachelor’s degree or equivalent experience.

Nice to Have

• Experience with equity compensation structures at a publicly traded company.
• Experience with compensation tools such as PAVE or Compa.
• Prior experience in sales compensation design and/or administration.

Soft Skills

• Ownership mindset, innovative thinking, strong analytical and problem-solving skills.