About the role

Role overview

The Commercial Product Manager owns the commercial lifecycle of a SaaS product—from incubating new ideas through customer adoption and ongoing support-cost management. You act as the primary liaison between the revenue/business side and the product team, translating market needs into clear product requirements and driving implementation with engineering.

Responsibilities

Serve as a subject matter expert and primary liaison between revenue stakeholders and the product team
Own and maintain the prioritized product backlog to support sprint planning
Evaluate and prioritize new feature requests based on market demand, ROI, and client impact
Manage the product scorecard and track KPIs aligned to business objectives
Provide visibility into results and planning via accurate and automated reporting
Guide clients on roadmap priorities and act as a product liaison across teams
Partner with Sales to ensure proper education on product value statements
Collaborate with development and engineering leads to define requirements and detailed functionality
Review monthly prospect win/loss reports with product marketing
Manage multiple large product initiatives in parallel to ensure successful delivery

Requirements

3–5+ years of relevant experience (Bachelor’s in CS/MIS/Business or equivalent)
Background in financial, payments, or treasury product roles with high attention to detail
Ability to manage a product backlog in a fast-paced environment
Strong understanding of commercial ownership (cost and revenue drivers)
Demonstrated understanding of Agile methodology
Experience with SaaS and online payments
Ability to plan future strategy while maintaining current delivery
Demonstrated understanding of software solution design
Ability to lead release activities from analysis through implementation
Comfortable working with clients via user forums, roundtables, or outreach
Ability to work independently with minimal oversight

Nice to have

Experience with SaaS/order invoice-to-cash products or similar revenue/fintech domains

Compensation & work benefits

Expected base salary range: $100,000–$115,000 annually (may vary by qualifications, skills, experience, competencies, and geographic location)
May include equity, commissions, or other variable performance-related bonuses
Work from anywhere with flexible hours (details provided in posting)

About Billtrust Us Careers

Billtrust is a technology company focused on order invoice-to-cash solutions, helping businesses streamline commercial lifecycles and improve customer adoption. It operates in the SaaS space, serving financial, payments, and treasury-related markets with software products designed for revenue growth and operational efficiency.

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