About the role

Role Overview

The Client Delivery Manager - Revenue Cycle is a client-facing role responsible for independently managing operational alignment, performance consulting, and issue resolution for assigned client accounts. You will serve as a trusted operational advisor, translating complex operational data into clear insights, recommendations, and action-oriented narratives.

Responsibilities

Own operational alignment for assigned client accounts
Build deep working knowledge of client contracts, SLAs, service-line scope, workflows, and operational dependencies
Translate performance data into narratives that explain drivers, risks, and opportunities
Proactively identify trends, risks, and misalignment, and recommend corrective actions
Partner with clients to align operational expectations with internal capabilities and constraints
Monitor operational KPIs and inventory health to detect emerging issues or deviations
Lead structured root cause analysis with Revenue Services and other internal teams
Develop outcome-oriented action plans (ownership, sequencing, follow-up)
Track action plan progress and validate effectiveness over time
Determine when to escalate strategically to the Client Alignment Director, with clear context and recommended next steps
Prepare and facilitate monthly operational reviews and recurring client touchpoints
Document outcomes, decisions, and action items to ensure follow-through
Coordinate with internal teams (Revenue Services, Client Success, Implementation, Product, Technology) to maintain alignment across the client lifecycle
Lead internal account reviews so internal stakeholders align on priorities, risks, and commitments
Maintain accurate and timely documentation in CRM and internal systems

Requirements / Qualifications

Strong ability to independently manage operational alignment for client accounts
Proficiency translating operational performance metrics into clear, consultative narratives and recommendations
Demonstrated capability leading root cause analysis and driving structured action plans
Professional facilitation and confidence leading client discussions

Nice-to-haves

Experience applying Client Alignment methodologies (explicitly referenced in the posting)
Familiarity with healthcare revenue cycle workflows, SLAs, and contract-driven operations

About EnableComp

EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations, helping hospitals, health systems, and ambulatory surgery centers improve financial sustainability. Its intelligent automation platform and expert human-in-the-loop approach support reimbursement acceleration, clean AR management, reduced denials, and data-rich performance management across the revenue lifecycle.

Client Delivery Manager - Revenue Cycle (REMOTE)

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