About the role

Role overview

Client Delivery Manager (HubSpot Consulting) at 1406 Consulting (USA Remote). You will lead HubSpot implementations and own client outcomes end-to-end—not a support role.

Responsibilities

Implementation & Delivery Ownership

Own HubSpot project plans from kickoff through completion
Translate scope of work into clear, actionable plans for the Implementation Specialist (IS) team
Define timelines, dependencies, and deliverables across workstreams
Proactively identify and resolve risks, blockers, and misalignment
Hold internal teams and clients accountable to agreed timelines and outcomes

Client Alignment & Communication

Serve as the primary point of contact for assigned accounts
Run structured client meetings with clear agendas, decisions, and next steps
Maintain alignment between client expectations and delivery reality
Communicate progress, risks, and timeline changes proactively

Growth & Account Ownership

Identify gaps, risks, and opportunities within accounts
Drive cross-sell/upsell by aligning client goals with additional HubSpot solutions and services
Translate business needs into clear, scoped recommendations

Objection Handling & Problem Solving

Lead difficult conversations with clarity and confidence
Align stakeholders on solutions and next steps when delivery or scope challenges arise

Client Relationship & HubSpot Expertise

Build trusted, results-oriented client relationships based on accountability
Provide strategic guidance on HubSpot tools and best practices with implementation/technical teams
Monitor account health to support retention and long-term success

Requirements

2+ years in SaaS implementations, consulting, project management, or B2B client success (agency/services environment)
Experience running software implementations and managing timelines across multiple stakeholders
Strong communication and facilitation skills in client-facing environments
Proven ability to manage complexity, drive accountability, and keep projects moving
Experience with project management tools such as Teamwork.com, Asana, Monday.com, or ClickUp

Nice to have

Prior HubSpot/CRM/digital marketing platform experience
HubSpot certifications

About 1406 Consulting

1406 Consulting is an elite HubSpot partner agency that helps businesses drive measurable growth using HubSpot and best-in-class technology. The company provides consulting and implementation services and is focused on delivering end-to-end client outcomes while scaling its team.

Tags