Chief of Staff to the CEO

Role Overview

As Chief of Staff to the CEO at Nooks, you’ll operate as a direct extension of the CEO—owning ambiguous, high-stakes problems and driving critical strategic and operational initiatives across the company.

What You’ll Do

• Act as a trusted partner to the CEO on the company’s most important priorities
• Own and drive high-impact strategic and operational initiatives
• Lead cross-functional projects, ensuring alignment, accountability, and execution
• Translate high-level goals into actionable plans, milestones, and measurable outcomes
• Identify organizational bottlenecks and implement scalable improvements
• Drive planning processes, operating rhythms, and executive decision-making
• Prepare executive communications, presentations, board materials, and strategic analyses
• Build and improve operating systems, planning frameworks, and company rituals
• Leverage AI tools/agents to automate workflows, improve productivity, and accelerate decisions
• Partner with leaders across Engineering, Product, Sales, Marketing, Finance, and Operations
• Anticipate challenges early and proactively resolve issues

Requirements

• 3–8 years of experience in consulting, business operations, investment banking, private equity, venture capital, startup operations, product management, or similar strategic roles
• Experience operating in a high-growth startup environment
• Track record of leading complex cross-functional initiatives and delivering measurable outcomes
• Strong analytical and structured problem-solving/decision-making
• Systems thinking and the ability to simplify complexity and design scalable solutions
• Extreme ownership mindset and ability to drive outcomes in ambiguity

Nice to Have

• Strong familiarity with applying AI/agents to workflow automation (implied by role responsibilities)