Chief of Staff

Role Overview

HeroDevs is seeking a Chief of Staff to support the Office of the CEO during a pivotal growth period. You will act as a trusted partner and connective tissue across the leadership team—driving alignment on key initiatives, adding rigor to goal-setting and tracking, and ensuring strategy translates into execution.

Responsibilities

• Serve as a strategic partner and CEO proxy, coordinating across major company initiatives to ensure alignment, momentum, and accountability.
• Own the company OKR process end to end: define objectives and key results with leaders, track progress, surface risks, and report outcomes.
• Establish and run the leadership operating cadence (agendas, priorities, follow-through) for executive meetings, planning cycles, and business reviews.
• Translate high-level strategy into actionable plans and ensure cross-functional teams have clarity to execute.
• Lead or quarterback special projects and multi-function initiatives, removing blockers and driving work to completion.
• Prepare executive, board, and organizational materials (briefings, communications) so decisions are informed and clearly shared.
• Act as a neutral broker across functions to improve information flow and resolve cross-team dependencies.
• Identify operational gaps and design lightweight, scalable processes.

Requirements

• 8+ years experience in operations, strategy, consulting, program management, or a comparable Chief of Staff/business operations role.
• Demonstrated cross-functional experience across teams such as engineering, product, sales, marketing, finance, and people operations.
• Proven ability to drive complex, multi-stakeholder initiatives from strategy through execution in a high-growth environment.
• Experience implementing and managing OKRs (goal-setting plus measurable tracking/reporting).
• Exceptional written and verbal communication, able to distill complexity for executive/board audiences.
• Strong organizational and project management skills with a bias toward action.
• High judgment, discretion, and trust handling confidential information.
• Ability to work independently and collaboratively in a remote, distributed team.

Nice to Have

• Experience in a remote-first technology/SaaS/open-source company.
• Exposure to board reporting, fundraising, or corporate development processes.
• Background blending strategic and operational work.