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Chief of Staff - AI Neobank App

BJAK

full-remoteleadpermanentoperations United States Today via LinkedIn

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Tags

Chief of StaffStrategic ExecutionOKRsOperating CadenceStakeholder ManagementFintechFinancial ServicesBusiness AnalysisCross-functional LeadershipDecision Memos

About the role

Role: Chief of Staff — AI Neobank App

Senior execution role supporting BJAK’s AI neobank app expansion across products, markets, and teams.

What you’ll own

  • Drive strategic execution across AI Neobank app priorities
  • Build and manage operating rhythm, including:
    • OKRs
    • leadership updates
    • decision tracking and accountability
  • Coordinate major workstreams across Product, Engineering, Licensing, Market Expansion, Partnerships, Finance, and Operations
  • Prepare concise decision memos, board/leadership materials, execution plans, and performance reviews
  • Identify gaps, risks, and dependencies early to prevent blockers
  • Help leadership make sharper trade-offs across people, capital, product, and market priorities
  • Own special projects requiring senior judgment and cross-functional authority

What we’re looking for

  • Strong operator experienced in strategic execution across teams
  • Excellent judgment, communication, prioritization, and follow-through
  • Ability to work with founders, CEOs, leadership teams, and senior external stakeholders
  • Comfortable operating in ambiguity with limited guidance
  • Strong ability to translate high-level strategy into detailed execution without losing quality
  • Strong writing, business analysis, and problem-solving skills
  • Startup, consulting, strategy, operations, fintech/financial services, or regional expansion experience is a plus

Working style / fit

  • Move the company faster with clarity
  • Challenge, align, and unblock teams without adding bureaucracy
  • Stay close to facts, numbers, owners, and deadlines
  • Bias for action; low ego and high ownership
  • This is not a purely advisory role—hands-on operational ownership is required

Location / language

  • Remote, but must be based in the United States
  • English is required for strong communication

Interview process

  1. Online assessment / practical task
  2. Technical interview
  3. CEO / final round
  • Target timeline: complete process and offer within ~1 week for strong candidates

About BJAK

BJAK is a mobile-first insurance and financial services platform founded in 2019, originally focused on making insurance accessible online across Southeast Asia. It has since expanded into an AI neobank app that supports spending, saving, investing, exchanging, and traveling. The company operates with globally distributed teams across offices and remote workers.

Scraped 7/28/2026