Caretaker

Role overview

Recruiting a Caretaker to join the council’s Caretaking team across housing stock. The successful candidate will help ensure security, safety, cleanliness, and maintenance/repairs for communal areas, while supporting tenants with guidance and advice.

Responsibilities

• Develop and maintain effective working relationships with tenants and members of the public; advise tenants on equipment and services.
• Support and follow the Council’s equal opportunities policies and practices.
• Attend day and evening meetings when requested.
• Contribute to personal development and participate in training and team meetings.
• Help maintain a healthy, safe, and secure environment by completing estate inspections and carrying out minor repairs and maintenance in communal areas.
• Carry out cleaning duties to BICS standards, including steam cleaning communal areas.
• Maintain Health & Safety practices in line with council policies and procedures.
• Secure premises and contents within your area of responsibility.
• Carry out Fob Programming.
• Record incidents and emergencies in a diary and on a computer system.
• Monitor and record contractor maintenance/cleaning work on site.
• Maintain computer records and input details; update databases and complete incident records.

Essential requirements

• Ability to complete manual tasks and follow policies/procedures.
• Self-motivated, capable of working with minimum supervision and being a team player.
• Knowledge and experience of caretaking duties and building maintenance.
• Ability to provide excellent customer service and build relationships with managers, staff, and residents.
• Numeracy and literacy skills; verbal communication with tenants.
• Ability to work from a step ladder/steps.
• Familiarity with industrial grade cleaning duties.
• Basic computer skills.
• Experience working with steam cleaners, high/low speed polishers, and wet & dry VAX.
• Full driving licence required.
• Knowledge of COSHH (full training provided).
• Experience/knowledge of educational requirements includes British Institute of Cleaning Science (BICSc) (as stated).

Nice-to-haves

• Experience resolving resident issues/interpersonal skills.
• Ability to enthuse and motivate people; adaptable/flexible approach to meet service demands.
• Attend meetings outside of normal hours.