Business Operations

Role: Business Operations (BizOps)

You’ll partner with Product and GTM leaders to tackle high-impact business problems across Plaid’s largest revenue lines and critical partnerships. This is a structured, analytical role combining strategy and execution with direct, quantifiable outcomes.

Responsibilities

• Act as the strategic and operational backbone for a Product or GTM organization by identifying highest-leverage opportunities and driving them to clear outcomes.
• Lead cross-functional strategy and execution on work that spans multiple teams (e.g., launching new products, improving go-to-market motions, accelerating revenue).
• Own core operating cadences and reporting, including monthly business reports, QBRs, OKRs, KPIs, and executive reporting—evolving these rhythms as the business scales.
• Build dashboards, metrics, and success measures to provide leadership visibility and enable data-driven decisions.
• Use AI tools and agents as a default to accelerate workflows.

Qualifications

• 6–11 years in management consulting, investment banking, and/or operating roles (BizOps, Strategy & Ops, Finance).
• Strong analytical and structured thinking; ability to turn ambiguity into frameworks, plans, and decisions.
• High agency and ownership; proactive and comfortable rolling up your sleeves.
• Ability to build relationships at all levels and drive cross-functional teams to action.

Nice to Have

• Familiarity with AI tools and agents to accelerate workflows.
• Knowledge of SQL and Tableau (preferred).
• Experience in fintech, payments, or high-growth SaaS.

Location

• London office (as listed).