Business Operations Oversight Analyst

Role Overview

The Business Operations Oversight Analyst provides first-line oversight for Enterprise Business Operations Services, focusing on regulatory deliverables, reporting, and audit coordination. You will monitor execution, identify risks, and ensure timely, accurate responses to regulatory and audit requirements while partnering with business teams on corrective actions.

Responsibilities

• Review and analyze operational deliverables and data reports to ensure accuracy and on-time submission.
• Interpret changing regulatory requirements and compare them against current processes; recommend process updates to cross-functional leadership.
• Own end-to-end audit response activities, including:
  • Initial evaluation of auditor requests
  • Cross-functional coordination with stakeholders (e.g., EBOS, Payment Integrity, UM, health plans)
  • Review and approval of audit documentation prior to final submission
• Drive cross-functional alignment to mitigate compliance risks and improve operational effectiveness.
• Identify compliance risks and lead targeted operational audits and control reviews.
• Advise stakeholders on new/emerging trends from regulatory reviews and audit results.
• Consult on remediation of findings related to regulatory non-compliance.
• Perform other assigned duties and comply with applicable policies and standards.

Requirements

• Bachelor’s degree in healthcare administration, compliance, or related field (or equivalent experience).
• 2+ years experience in compliance, regulatory, or related work.
• Experience with auditing and reporting processes, including action plans and compliance training.