About the role

Role: Business Analyst

Concorde is seeking Business Analysts to support operational, technical, and process improvement initiatives across the organization. Each role aligns to a specialization area based on your experience, including process, data/analytics, business analysis, systems integration, and strategic/cross-functional analysis.

Responsibilities

Partner with business stakeholders to understand operational needs, define problem statements, and convert requirements into business and functional specifications.
Analyze processes, systems, and data to identify improvement opportunities in efficiency and operational outcomes.
Document workflows, current-state and future-state process maps, and system interactions according to organizational standards.
Assist with project planning, backlog refinement, prioritization, and readiness activities throughout the delivery lifecycle.
Facilitate requirements workshops, discovery sessions, and cross-functional discussions to support decision-making.
Coordinate with technical teams to align business requirements with solution design and implementation objectives.
Support testing by contributing to test case development, validating requirements, and coordinating User Acceptance Testing (UAT).
Create and deliver documentation such as requirement narratives, user guides, process documentation, and training materials.
Monitor deployed solutions for adoption, sustainability, and expected business value.
Contribute to continuous improvement and promote analytic, process-oriented thinking.

Requirements

Proven experience in business analysis, requirements elicitation, and process evaluation in operational or technical environments.
Ability to translate complex concepts into clear, structured documentation for both business and technical audiences.
Strong critical thinking, data-driven decision making, and structured problem solving.
Experience facilitating meetings and collaborating effectively across diverse groups.
Familiarity with business analysis frameworks, process mapping/workflow modeling, and requirements documentation standards.
Experience working in structured project delivery environments (Agile/iterative or waterfall).
Strong attention to detail, organization, planning, and follow-through.
Commitment to continuous learning and professional development (interest in BA best practices/certifications).
Ability to manage multiple priorities with professionalism and accountability.

Specialization Areas (at least one)

Process Analysis and Workflow Design
Data and Analytics
Business Analysis
Systems and Integration Analysis
Strategic and Cross-Functional Business Analysis

About Concorde, Inc

Concorde, Inc. is a long-standing provider in employment screening and health services, including drug and alcohol testing, background screening, and occupational health services. It also offers integrated fleet management services to support state and federal transportation compliance, with an emphasis on technology-enabled operations and remote-centric work.