About the role

Role Overview

You’ll be the primary administrator for K2United’s Atlassian ecosystem while supporting and expanding the Business Applications Support Team’s capabilities. This role combines Atlassian governance, platform administration, and continuous improvement to keep Jira/Confluence secure, scalable, and aligned to business needs.

Responsibilities

Administer Jira, Confluence, Jira Service Management, Jira Product Discovery, and related Atlassian products.
Design, configure, and maintain projects, workflows, screens, permissions, and automations for both Agile (Scrum/Kanban) and traditional team structures.
Configure and administer Jira Premium capabilities (e.g., Advanced Roadmaps, sandbox/release environments, and project archiving) for safe change testing and enterprise planning.
Establish and maintain platform governance standards for consistency, scalability, and security.
Audit and consolidate existing configurations (projects, spaces, applications) into a maintainable enterprise environment.
Build JQL filters, dashboards, and reports to improve stakeholder visibility into project/platform health.
Manage Atlassian integrations with enterprise systems, ensuring data integrity and traceability.
Evaluate, implement, and administer approved Atlassian Marketplace applications.
Partner with distributed Jira administrators to balance local flexibility with enterprise standards; create documentation and training.
Support administration of additional enterprise platforms (e.g., ERP, Salesforce, and AI tools).

Requirements / About You

Deep, practical experience with Atlassian products and strong appreciation for governance beyond technical setup.
Enjoys structuring complex systems and creating solutions that make work easier for teams.
Naturally curious and willing to expand into additional enterprise platforms and AI tools.
Values collaboration, continuous learning, and process improvement.

Nice to Have (implied)

Experience with Jira Premium features and enterprise-scale governance.
Experience supporting integrations and maintaining data integrity/traceability across systems.
Familiarity with ERP, Salesforce, and other enterprise platforms.

About K2United

K2United is a mission-driven organization that supports two customer-facing brands, K2Share and CareerSafe, focused on cyber risk management advisory and online education for workforce readiness. It operates with a people-first culture centered on respect, internal drive, collaborative innovation, and client success. The company serves large user populations and supports IT on federal systems.

Atlassian Developer/Administrator

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