Associate Workplace Operations & Experience Coordinator Part-time 20 hrs/week (m/f/d)

Role overview

Workplace Operations & Experience Coordinator (Associate, Part-time 20 hrs/week) for Thoughtworks’ Business Services team (Workplace Operations & Experience). This is a majority in-person role based in Munich, supporting a consistent, high-quality, culturally relevant experience across Thoughtworks’ physical spaces globally.

Responsibilities

Facilities Management & Maintenance

• Ensure the Munich office space is continuously well-maintained, clean, and organized.

Engagement & Connection

• Drive logistical elements of community engagement to build belonging across the local Thoughtworks population and broader ecosystem.

Onboarding & Offboarding

• Support administrative processes for onboarding, offboarding, and employee transfers.

Events

• Partner with internal teams and Digital Experience (DEC) to execute local meetings, events, and experiences (logistics).

Health & Safety

• Contribute to local health, safety, and emergency response protocols and address hazards.
• Prepare documentation and organizational work for ISO and TISAX certifications.
• Serve as the designated Safety Officer or complete training to become certified.

Working Groups

• Participate in local working groups.

Physical Security & Access Control

• Oversee physical security measures.
• Manage key relationships with Infosec and Legal and contribute to local certifications and uplift activities.
• Manage access controls and badges for employees and guests.

Travel Support

• Assist travelers with booking arrangements or support self-service booking channels.

Procurement & Office Services

• Procure office amenities/services via approved suppliers; set up new suppliers using internal systems.

Real Estate Liaison

• Coordinate with local building management to troubleshoot maintenance issues and execute improvements to leased spaces.

Sustainability

• Implement local sustainability initiatives; track/report sustainability metrics and environmental compliance.

Budget Management

• Maintain accurate records of spend against the allocated regional budget.

Requirements

• Exceptional customer service with a people-first mindset.
• Tech-savvy: comfortable with modern office systems, booking platforms, and administrative tools.
• Physical capability to complete physical labor (lifting/moving items to arrange spaces).
• Strong problem-solving and independent, creative issue resolution.
• Execution-focused mindset; able to manage multiple logistical tasks simultaneously.
• Prior experience as a certified Safety Officer, or strong willingness to undergo training.
• Experience preparing workplace operations and documentation for ISO and TISAX certifications (preferred/required).

Additional info

• 20 hours/week part-time.
• Majority in-person in the Munich office by default.
• Occasional travel to other regional office locations.
• May require out-of-hours work (evenings/weekends) to support events or operational projects.