About the role

Role Overview

ServiceNow Developer focused on hands-on development across an enterprise ServiceNow platform, with experience in ITOM / IT Operations Management and AIOps.

Responsibilities

Translate business requirements into scalable ServiceNow technical solutions
Design and build custom applications, platform extensions, and custom logic
Develop and configure: Business Rules, Client Scripts, UI Policies, Script Includes, and ACLs
Automate workflows using Flow Designer (Flow Actions, Subflows)
Build and maintain integrations using REST/SOAP, MID Server, and IntegrationHub
Lead or support module implementations and enhancements, primarily in ITSM/ITOM
Follow ServiceNow best practices, coding standards, and performance optimization
Support testing, deployment, and post-production activities
Collaborate with architects, functional consultants, and business stakeholders

Required Skills & Experience

Strong, proven experience as a ServiceNow Developer (developer role, not administrator)
Deep expertise in JavaScript and ServiceNow scripting frameworks (incl. Glide API)
Hands-on development with Business Rules and customizations
Proficiency with Flow Designer and workflow orchestration
Experience with REST/SOAP integrations and IntegrationHub spokes
Experience implementing/enhancing ITSM/ITOM (IT Operations Management) and related modules
Understanding of ServiceNow data model, access/security, and performance considerations
Mandatory certification: ServiceNow CAD (Certified Application Developer) or ServiceNow CSA

Employment Details

Employment type: Full-time
Location: Remote (United States)
Experience: 10–30 years

About HCLTech

HCLTech is a global technology services company providing consulting, digital, engineering, and IT services. It supports enterprises with technology transformation across applications, infrastructure, and operations.