Appian Business Analyst

Role Overview

Groundswell is hiring an Appian Business Analyst to partner with Appian product teams and (potentially) customers to generate and refine requirements for Appian applications.

Responsibilities

• Support Product Dev Managers in defining an MVP for an application/product and associated release plans.
• Perform requirements discovery, including:
  • data modeling
  • process improvement/reengineering analysis
  • process design
  • BPM application modeling
  • UI design and data interface requirements
• Lead discovery workshops with customer stakeholders to collect and document solution requirements.
• Collaborate with Product Dev Managers and technical stakeholders (e.g., Systems Architects) to define new or enhanced requirements and functionality.
• Help prioritize feature enablers in the product roadmap.
• Deliver and maintain user engagement analytics to characterize users and support case studies.
• Write user stories with detailed acceptance criteria; provide continuous feedback/direction through delivery.
• Define sprint plans and refine requirements based on user engagement, sprint showcases, and demos.
• Prepare estimates for backlog user stories.
• Conduct formal review and acceptance of implemented user stories.
• Identify, track, and manage risks; escalate when necessary.
• Identify process improvement opportunities and recommend solutions.
• Design and implement complex data models based on customer application requirements.
• Use TFS, Jira, and GitHub for project management responsibilities.

Requirements

• Bachelor’s degree in Business, IT, or related field.
• 5+ years performing business analysis and refining requirements for information systems.
• Strong written and verbal communication.
• Detail-oriented; experience supporting multiple products concurrently.
• Experience with process-based documentation methods (e.g., use cases, Agile user stories, and process modeling).
• Ability to work remote with East Coast hours as needed.
• Ability to obtain and maintain a Secret security clearance.

Preferred Qualifications

• 1+ year of hands-on Appian solution implementation experience.