Agile Coach

Role Overview

Agile Coach (Remote) responsible for coaching entire organizations and multi-team programs to improve delivery outcomes. You will act as a trusted advisor to engineering leadership, using data to assess delivery health and drive measurable transformation.

Responsibilities

• Coach multi-team agile transformation programs with measurable milestones
• Serve as a trusted advisor to engineering leadership with candid, data-backed input on delivery health
• Design ADO structure for multi-team environments:
  • area paths and team configurations
  • cross-team dependency tracking
  • portfolio-level visibility
• Implement agile practices at scale, including:
  • organization-wide retrospectives
  • cross-team sprint synchronization
  • area/product ownership
  • self-selection processes
• Lead without authority by influencing:
  • vendor teams
  • internal teams
  • organizational structures
• Build and implement a comprehensive metrics framework, including:
  • Flow and stability metrics
  • DORA metrics
  • quality and backlog health
• Shift culture from output-focused to outcome-focused, and sustain the change
• Facilitate difficult organizational conversations (e.g., PMO vs Engineering, vendors vs Product, teams vs leadership)
• Build Scrum Master (SM) capability in others:
  • mentor junior and mid-level SMs
  • identify gaps and provide structured coaching

Requirements (What We Are Specifically Looking For)

• Scaled agile transformation experience: actual operation/implementation across organizations/programs
• DORA metrics literacy (explain and improve):
  • deployment frequency
  • change failure rate
  • lead time for changes
  • MTTR
• Ability to challenge and change organizational structures that block team effectiveness
• Evidence of building and sustaining psychological safety in previously defensive/siloed teams
• Ability to run executive-level conversations using delivery data (focus on analysis, constraint discovery—not status updates)

Standards Expected at This Level

• Operates across multiple teams simultaneously with full situational awareness
• Produces a quarterly maturity assessment per team with trend data and forward plan
• Drives DORA metric baseline improvements (deployment frequency, change failure rate, MTTR tracked and improving)
• Owns and drives resolution of cross-team impediments (not just logging them)
• Contributes to the engineering standards playbook
• Runs structured capability reviews for junior and mid-level SMs under oversight