Agile Coach

Role: Agile Coach

Trusted advisor and thought leader partnering with senior leadership, Technology, Business, and internal PMO to build high-performing, outcome-focused Agile teams and programs.

Responsibilities

• Lead setup and optimization of Agile teams, Agile programs, and SAFe Agile Release Trains (ARTs) aligned to the SoCo Agile Playbook and enterprise delivery standards.
• Coach senior business/technology/PMO leaders on:
  • Agile mindset
  • Agile delivery frameworks (Scrum/Kanban/SAFe and SoCo)
  • Using metrics to improve transparency, predictability, and continuous improvement.
• Facilitate enterprise/portfolio alignment across Agile delivery, PMO practices, strategic vision, funding models, and business outcomes.
• Run Agile maturity, readiness, and health assessments to onboard new teams and improve existing programs.
• Define, design, and operationalize Agile metrics and dashboards, including:
  • Flow metrics
  • Delivery predictability
  • Value realization
  • Team health indicators
• Ensure Agile metrics align with PMO reporting, Clarity investment data, and enterprise governance requirements.
• Deliver training and hands-on coaching for Product Owners, Scrum Masters, RTEs/Release Train Engineers, and Development Teams.
• Create and execute collaborative coaching/improvement plans using data-driven insights.
• Contribute to the Agile Community of Practice (content, workshops, lean coffees, sharing best practices).
• Define outcome-based Agile metrics that demonstrate business value for executive decision-making.
• Identify, escalate, and help resolve impediments limiting Agile effectiveness or flow.
• Step in as a hands-on Scrum Master or Release Train Engineer when needed to stabilize/start teams.
• Administer and maintain Jira (workflows, boards, backlogs, reporting/dashboards, and integrations).
• Support alignment between Jira, Clarity, and PMO processes for consistency across planning, funding, execution, and reporting.

Requirements

• Bachelor’s degree in a related field.
• 10+ years overall technology delivery experience.
• 5+ years experience as an Agile Coach.
• SAFe SPC certification.
• Demonstrated experience with scaled Agile delivery frameworks (especially SAFe).
• Deep understanding of Agile delivery frameworks, practices, and enterprise execution.

Nice to have

• SoCo Agile Delivery Framework / SoCo Agile Playbook familiarity (explicitly referenced in the posting).