About the role

Role Overview

Practice Growth Co is hiring a Client Account Manager to own client relationships end-to-end for a fully remote, client-facing strategy team. This is not a production role—execution is handled by SEO specialists, a paid ads manager, content writers, designers, and developers.

Responsibilities

Act as the primary point of contact for your client accounts
- Weekly calls for the first 30 days, then monthly strategy calls
Set and communicate the strategic direction for each account and brief the specialists who execute
Present monthly performance in practice-owner terms (e.g., new patient volume, lead quality, cost per acquisition)
Review and approve client-facing deliverables before delivery (reports, content, creative, landing pages)
Proactively monitor account health, and raise issues with solutions already underway
Drive client retention and identify accounts ready to expand
Ensure client-facing work complies with healthcare privacy, medical claims, and advertising platform policy requirements

Requirements

4+ years managing client relationships in a marketing agency or similar client-service environment
Ability to lead strategy conversations with business owners and defend recommendations
Working fluency in SEO and paid advertising (read performance data and explain it credibly)
Proven track record of retaining and growing accounts
Strong written communication (email-heavy relationship building)
Highly organized and self-directed in a remote environment

Nice to Have

Experience marketing healthcare practices (medical, dental, med spa, veterinary, specialty)
Familiarity with Asana, SEMrush, Google Search Console, Google Analytics, Looker Studio, GoHighLevel
Experience with Claude and automation
Working knowledge of healthcare advertising compliance (e.g., HIPAA, medical claims, Google and Meta health-category restrictions)

Compensation & Benefits

$70,000–$85,000 total compensation (base salary + performance bonus tied to client retention)
Health insurance
Fully remote with flexible hours
Paid time off

About Practice Growth Co

Practice Growth Co is a healthcare marketing agency that runs SEO and paid advertising for medical, dental, and specialty practices across the U.S. Its clients are independent practices where marketing performance directly impacts appointment volume and growth.

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