Account Manager

Role Overview

Account Manager for an AI-enabled industrial manufacturing business. You will support and expand relationships with existing customers, identify new opportunities, and help clients maximize value from AI-driven solutions.

Responsibilities

• Manage and grow a portfolio of existing customer accounts
• Build trusted relationships with key stakeholders across customer organizations
• Identify opportunities to expand existing business and introduce additional products/AI solutions
• Create account growth plans and deliver against revenue targets
• Work with sales, engineering, and technical teams to ensure successful solution implementation
• Understand customer challenges and recommend appropriate solutions
• Maintain accurate CRM records, account plans, and sales forecasts
• Run customer meetings, site visits, and regular business reviews
• Represent the company at customer events, trade shows, and industry exhibitions

Requirements

• Experience in Account Management, Customer Success, Business Development, Technical Sales, or Strategic Account Management
• Strong relationship-building and communication skills
• Experience in complex B2B environments such as industrial manufacturing, engineering, automation, machinery, industrial distribution, or software
• Commercial mindset and ability to identify growth opportunities
• Experience managing strategic customer accounts
• Strong organizational, negotiation, and problem-solving skills
• Passion for technology, innovation, and AI
• Ability to communicate technical solutions clearly in a commercial way

Nice to Have

• Experience specifically introducing or selling AI solutions into industrial manufacturing/engineering environments

Compensation & Work Model

• $200,000 base salary plus a highly competitive bonus/incentive package
• Fully remote anywhere in the USA
• Comprehensive healthcare and benefits, with potential equity participation