Account Executive, UGG – Los Angeles

Role overview

You will be an Account Executive for UGG (Independent Channel) managing all aspects of the business relationship between the UGG brand and retailers in your territory. The focus is on long-term account development, profitable growth, and building strong relationships with buyers, management, owners, and staff.

Responsibilities

• Meet or exceed seasonal and fiscal year sales budgets via:
  • Account planning
  • Forecasting
  • Execution of sales strategies through in-person and remote appointments
• Maintain elevated UGG presentations aligned with UGG Retailer Guidelines and support new distribution opportunities.
• Run end-to-end account management, including:
  • Securing orders
  • Coordinating sell-in and sell-through
  • Ensuring administrative requirements and deadlines are met
• Provide ongoing sales reporting and forecasting updates.
• Own 360-degree account management and serve as primary point of contact for the UGG brand.
• Drive customer engagement through regular outreach, account visits, and effective use of marketing tools.
• Communicate UGG Retailer Marketplace Guidelines to ensure partners meet expectations.
• Build seasonal business plans using LY data, current trends, and market analysis.
• Manage the order book to ensure on-time shipments and timely order modifications.
• Coordinate with cross-functional teams (e.g., Customer Experience and Credit) to support timely order flow.
• Support profitability by working with corporate HQ and customers to minimize returns/credits.
• Use marketing resources strategically with an ROI-driven approach.
• Manage travel and expenses in line with budget expectations.

Requirements

• Bachelor’s degree or equivalent experience.
• 3–5 years of sales and/or account management experience in retail, merchandising, or customer-facing roles.
• Demonstrated ability to manage customer relationships and deliver against sales/business objectives.
• Proficiency in Microsoft applications, with strong Excel skills.
• Strong written, verbal, and public-speaking communication skills.
• Ability to work independently and thrive in a fast-paced, multi-functional environment.
• High attention to detail, organization, and ability to manage multiple priorities.

Nice to have

• Footwear, apparel, or consumer products experience.

Work setup / location

• Los Angeles, CA (Remote) with extensive travel and overnight stays across the regional territory and for corporate meetings.