About the role

Role Overview

As an Account Director at Thought Machine, you will drive commercial growth for clients in Latin America. You’ll manage renewals and upsells and build strong relationships with executive stakeholders to ensure high client satisfaction and successful delivery.

Key Responsibilities

Develop and execute annual account plans aligned with Thought Machine’s strategic priorities and clients’ goals.
Manage client renewals and drive upsell opportunities.
Build and maintain trusted relationships with key stakeholders.
Collaborate with internal teams to ensure exceptional client satisfaction and successful project delivery.

Requirements

Experience driving commercial growth and owning account strategy (renewals/upsells).
Strong relationship-building skills, including with executive-level stakeholders.
Ability to coordinate with internal teams to ensure delivery and customer satisfaction.

Nice-to-haves

Experience working with clients in Latin America and/or in the fintech or banking technology space.

About Thought Machine

Thought Machine is a fast-growing fintech company focused on modernizing banking by eliminating legacy technology. It partners with financial institutions to deliver technology solutions and drive long-term client value.