About the role

Role Overview

As a Staff Product Manager for DocSend, you'll lead product strategy across the entire business while partnering with a dedicated engineering squad. This role requires a rare blend of product, go-to-market, and operational expertise, with flexibility to identify new customer segments and build capabilities to reach them.

Responsibilities

Define and evangelize the long-term product vision, strategy, and roadmap for DocSend
Balance roadmap between foundational improvements and feature delivery to maximize user value
Become an expert in customer needs through primary research and data insights across all segments
Own complex, multi-quarter initiatives end-to-end: from product specs and success metrics to cross-business execution and organizational learnings
Drive business results by identifying problems, developing solutions, and estimating delivery impact
Navigate execution challenges through trade-offs, resource planning, risk management, and stakeholder communication
Communicate clearly with leadership on tradeoffs and strategic rationale, driving alignment through formal and agile processes

Requirements

10+ years of experience as a Product Manager with proven track record of shipping high-quality, user-facing products
BS/MS in Computer Science, Engineering, Business, Information Systems, Applied Math, or Statistics (or equivalent relevant experience)
Demonstrated ability to translate complex user workflows into simple, delightful, and intuitive experiences
Proven success defining and driving multi-quarter initiatives that deliver business impact
Strong analytical and problem-solving skills with ability to connect features to business outcomes
Excellent communication and storytelling skills; able to articulate complexity clearly and inspire engineers and executives
Proven ability to lead cross-functional teams in collaborative environments and operate effectively amid ambiguity

Preferred Qualifications

Experience owning a B2B SaaS product end-to-end
Proven ability to influence without authority; mentoring PMs or serving as cultural leader in high-performing product organization
Strong data analytics skills to independently query, analyze, and generate insights for product direction

About Dropbox

Dropbox is a cloud storage and collaboration company. DocSend, a fast-growing business within Dropbox, helps users securely manage, track, and share documents with complete control, serving use cases like deal closing, capital raising, and sensitive project collaboration.

Staff Product Manager, DocSend

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