Software Engineer II (Full Stack, Backend-leaning)

Role Overview

Software Engineer II on the Core Marketplace Automation Team, responsible for building automation systems that enable users to self-serve and maintain seamless insurance experiences impacting millions of users daily.

Responsibilities

• Build end-to-end automation systems for complex insurance servicing tasks including policy endorsements, cancellations, document uploads, and reinstatements
• Compose backend business logic that drives automation while respecting complex insurance carrier rules
• Design and optimize backend pipelines that sync customer policy data, deliver timely alerts, and power re-shopping experiences
• Optimize and scale internal tools to reduce agent intervention to near zero
• Ship new automations in 1–2 week sprint cycles
• Collaborate with product, data, and engineering ops teams to anticipate churn and improve customer retention
• Work asynchronously across time zones with minimal meetings
• Continuously improve backend systems, APIs, and microservice architecture

Requirements

• At least 2 years of full stack engineering experience building production-grade software
• Strong foundations in data structures, algorithms, and systems design
• Experience building large-scale distributed systems for fast-growing consumer-facing software (preferred)
• Problem-solving skills with ability to tackle ambiguous problems and iterate quickly
• Ownership mentality and responsibility for end-to-end outcomes
• Comfortable working asynchronously with excellent communication skills
• Curiosity and adaptability to learn new tools and understand the bigger picture

Nice-to-Haves

• Prior experience with specific languages or frameworks mentioned in company tech stack
• Interest in AI/LLM tools and early adoption of new technologies