Software Engineer II (Full Stack, Backend-leaning)

Role Overview

Software Engineer II on the Core Marketplace Automation Team, building automation systems that enable users to self-serve, stay insured, and get seamless experiences. Your code will directly impact millions of end users daily.

Key Responsibilities

• Build and maintain end-to-end automation systems handling complex insurance servicing tasks (policy endorsements, cancellations, document uploads, reinstatements)
• Reduce policy cancellations and improve renewals while ensuring users have optimal coverage
• Design and compose backend business logic that respects complex insurance carrier rules
• Build backend pipelines that sync customer policy data, deliver timely alerts, and power seamless re-shopping experiences
• Optimize and scale internal tools to reduce agent intervention to near-zero
• Collaborate with product, data, and engineering ops teams to anticipate churn and improve retention
• Ship new automations in 1-2 week sprint cycles
• Continuously improve backend systems, APIs, and microservice architecture
• Work asynchronously across time zones with strong async communication

Requirements

• Minimum 2 years of full-stack engineering experience building production-grade software
• Prior experience building large-scale distributed systems for fast-growing consumer-facing software (preferred)
• Strong foundations in data structures, algorithms, and systems design
• Problem-solving mindset with ability to tackle ambiguous problems and iterate quickly
• Ownership mentality with responsibility for end-to-end outcomes
• Comfortable working asynchronously across teams and time zones
• Excellent communication skills
• Curiosity and adaptability; comfortable learning new tools and stepping outside comfort zone

Nice-to-Haves

• Experience with AI/LLM tools
• Experience with large-scale distributed systems
• Experience in fintech or insurance tech