Software Engineer II (Full Stack, Backend-leaning)

Role Overview

Software Engineer II on the Core Marketplace Automation Team, building automation systems that enable users to self-serve, stay insured, and get seamless experiences. Your code will impact millions of users daily.

Key Responsibilities

• Build end-to-end automation systems for complex insurance servicing tasks (policy endorsements, cancellations, document uploads, reinstatements)
• Compose backend business logic that drives automation while respecting complex insurance carrier rules
• Design backend pipelines that sync customer policy data, deliver timely alerts, and power re-shopping experiences
• Optimize and scale internal tools to reduce agent intervention to nearly zero
• Collaborate with product, data, and engineering ops to anticipate churn and improve customer retention
• Ship new automations in 1–2 week sprint cycles
• Improve backend systems, APIs, and microservice architecture
• Work asynchronously across time zones with minimal meetings

Requirements

• At least 2 years of full stack engineering experience building production-grade software
• Ideally prior experience building large-scale distributed systems for fast-growing consumer-facing software
• Strong foundations in data structures, algorithms, and systems design
• Problem-solving mindset with ability to tackle ambiguous problems and iterate quickly
• Ownership mentality with responsibility for end-to-end outcomes
• Comfortable working asynchronously across teams and time zones with excellent communication
• Curiosity and adaptability; love of learning and exploring new tools

Nice-to-Haves

• Experience with AI/LLM tools
• Familiarity with insurance or complex business process automation