Software Engineer II (Full Stack, Backend-leaning)

Role Overview

Software Engineer II joining the Core Marketplace Automation Team to build automation systems that enable users to self-serve, stay insured, and experience seamless processes. Your code will directly impact millions of end users daily.

Key Responsibilities

• Build end-to-end automation systems handling complex insurance servicing tasks (policy endorsements, cancellations, document uploads, reinstatements)
• Compose backend business logic that drives automation while respecting complex insurance carrier rules
• Design backend pipelines that sync customer policy data, deliver timely alerts, and power re-shopping experiences
• Optimize and scale internal tools to reduce agent intervention to nearly zero
• Ship new automations in 1-2 week sprint cycles
• Collaborate with product, data, and engineering ops to anticipate churn and improve customer retention
• Work asynchronously across time zones with minimal meetings
• Continuously improve backend systems, APIs, and microservice architecture

Requirements

• At least 2 years of full stack engineering experience building production-grade software
• Ideally prior experience building large-scale distributed systems for fast-growing consumer-facing software
• Strong foundations in data structures, algorithms, and systems design
• Problem-solving skills with ability to tackle ambiguous problems and iterate quickly
• Strong sense of ownership and end-to-end responsibility
• Comfortable working asynchronously across teams and time zones
• Excellent communication skills
• Curiosity and adaptability to learn new tools and understand the bigger picture

Why Join

• Real-world impact on millions of users daily
• Meaningful work automating hundreds of human agent hours
• Zero bureaucracy and fast implementation cycles
• Brilliant and supportive teammates
• Flexibility to work on exciting projects and explore new technologies like AI/LLM tools
• Remote-friendly with flexible work arrangements
• Strong growth and learning opportunities with mentorship