Senior Product Designer (Remote)

Role Overview

Join PolicyMe as a Senior Product Designer to shape how Canadians purchase insurance. This is a full-stack design role that goes beyond UI—you'll own the complete design process from discovery through delivery, uncovering opportunities, framing problems, and validating solutions with research and data.

Key Responsibilities

• End-to-end design ownership: Lead exploratory research, wireframes, prototypes, usability testing, and high-fidelity designs
• Customer & product understanding: Conduct customer interviews, surveys, competitor benchmarking, edge case mapping, and journey reviews
• Cross-functional collaboration: Work closely with product managers, engineers, and stakeholders to define problems and align on outcomes
• Product initiatives: Support major launches and optimize existing customer journey flows, from complete revamps to A/B tests
• Design system contribution: Use and evolve the existing design system to ship consistent, scalable UI
• Team participation: Engage in design reviews, retros, product meetings, and daily standups
• Stakeholder communication: Tell the story behind design decisions and align stakeholders, including executives
• Iterative approach: Balance speed and quality by iterating quickly, working with ambiguity, and refining based on feedback
• Process improvement: Contribute to continuous improvement in processes, tooling, and collaboration methods

Required Qualifications

• 5+ years of experience designing intuitive, user-centric digital products in fast-paced, consumer-focused environments
• Strong foundation in visual design, interaction design, and information architecture
• Proven ability to navigate the full product design lifecycle: research, ideation, execution, validation, and iteration
• Experience conducting or collaborating on user research and translating insights into actionable design decisions
• Comfort with ambiguity and complexity, particularly in simplifying dense or regulated information
• Demonstrated ability to work collaboratively with product, engineering, content, and marketing teams
• Strong prototyping skills with experience in sketching, wireframing, and interactive flows
• Familiarity with design systems and experience contributing to scalable components
• Excellent verbal and written communication skills with ability to articulate thinking and frame trade-offs
• Portfolio demonstrating elegant solutions to complex problems