Senior Backend Software Engineer, Routing Squad
Diabolocom
full-remoteseniorcdibackend Full remote - Paris, FR 38 days ago via WTTJ
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JavaKotlinSpring BootPostgreSQLRabbitMQRedisDocker
About the role
Role Overview
Join the Routing Squad as a Senior Backend Software Engineer to build and maintain the routing engine that connects customers to the right agents. You'll play a crucial role in a fast-growing company with significant impact on the platform's core functionality.
Key Responsibilities
- Design and implement a routing engine that determines which agent handles each interaction
- Extract the routing module from an existing service to improve platform stability and accelerate development
- Adapt the routing system to market requirements by unifying inbound and outbound channel routing
- Contribute to the architecture and implementation of critical backend systems
Technical Stack
- Languages: Java, Kotlin
- Frameworks: Spring Boot
- Databases: PostgreSQL
- Message Queue: RabbitMQ
- Caching: Redis
- Infrastructure: Docker
About Diabolocom
Diabolocom is a leading European provider of AI-first, cloud-based contact center and customer experience solutions. The company specializes in building intelligent communication platforms for managing customer interactions.
Scraped 3/28/2026