Scrum Master / ServiceNow Project Manager - Healthcare Platform (Remote)

Overview

Scrum Master/ServiceNow Project Manager for a healthcare technology platform, supporting agile teams and ServiceNow project delivery in a remote environment.

Responsibilities

• Facilitate agile ceremonies including sprint planning, daily stand-ups, and retrospectives to enhance team collaboration
• Collaborate with product owners and stakeholders to define project scope, priorities, and deliverables
• Manage the project lifecycle from initiation to closure, ensuring compliance with timelines and budget constraints
• Remove impediments and provide guidance to teams to improve productivity and performance
• Track project progress and provide regular updates to stakeholders on project status and performance metrics

Requirements

• U.S. citizen or Green Card holder with ability to obtain Public Trust clearance
• Minimum 5 years of experience as a Scrum Master or Project Manager focused on IT systems
• Proven experience managing ServiceNow projects, preferably within the healthcare sector
• Strong understanding of healthcare industry practices and regulatory requirements
• Excellent communication and interpersonal skills for effective collaboration in a remote environment

Preferred Qualifications

• Agile certification (CSM, PSM, or similar)
• Proficiency in project management tools, methodologies, and agile frameworks