Product Owner, D365 Finance & Operations

Role Overview

We are seeking a highly skilled D365 Finance & Operations (F&O) Product Owner to lead Nutrafol's ERP transformation journey, moving from QuickBooks to Microsoft Dynamics 365 F&O. You will serve as the subject matter expert (SME) for D365 F&O, ensuring a successful Phase 1 go-live, seamless transition to business-as-usual operations, and leading future implementation phases. This role requires translating strategic objectives into actionable solutions while balancing the needs of a high-growth, dynamic environment.

Key Responsibilities

• D365 Product Strategy: Define and maintain the product roadmap for Microsoft Dynamics 365, ensuring alignment with Nutrafol's operational and financial objectives and Unilever's broader platform strategy
• QuickBooks-to-D365 Migration: Manage end-to-end transition including requirements gathering, system design, testing, training, and post-deployment support
• Stakeholder Collaboration: Translate requirements into solutions by working with cross-functional teams (Supply Chain, Operations, Finance) and serve as thought-partner with Unilever and Health & Wellbeing unit brands
• Best Practices Alignment: Ensure Nutrafol's implementation leverages best practices from other D365 implementations within Unilever's Health & Wellbeing group
• Continuous Improvement: Identify and prioritize new features and enhancements to optimize the D365 environment and related business processes
• Expert Guidance: Serve as lead D365 expert for Supply Chain/Operations and Finance functions, offering guidance during design, change management, and adoption phases
• Change Management: Develop and deliver effective communications, training, and documentation to ensure seamless adoption across all organizational levels

Requirements

• 8+ years of experience in Business Analyst/Technical Product role with solid understanding of end-to-end business operational and financial processes, ideally in CPG or Manufacturing
• Deep expertise in Microsoft Dynamics 365 Finance & Operations
• Strong understanding of ERP implementation best practices
• Ability to translate strategic objectives into actionable solutions
• Excellent cross-functional collaboration and communication skills
• Experience managing large-scale system migrations and organizational change

Reporting

Reports to: Chief Technology Officer (CTO)