Product Manager - Workforce Management
Assembled
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About the role
Role Overview
Join Assembled as a Product Manager to grow our market-leading workforce management product and expand into critical new use cases like capacity planning. You'll work on hard forecasting math, AI-powered workflow automation, and scheduling solutions for thousands of people across enterprise support operations.
Key Responsibilities
- Customer Discovery: Work with prospects and customers to deeply understand problems and needs through research, interviews, feedback analysis, and usage data.
- Product Development: Collaborate with engineering and design teams to design and deliver impactful solutions. Provide clear requirements, prioritize features, and remove blockers.
- Vision & Strategy: Evangelize the product vision and roadmap to internal and external stakeholders. Communicate the "why" behind key decisions and rally teams around product strategy.
- Experimentation: Foster a culture of experimentation and iteration. Design tests to validate new features, measure impact and adoption, and incorporate learnings.
- Metrics & Performance: Drive product performance and key metrics. Report insights to leadership and cross-functional teams. Craft strategies to drive adoption and customer value.
- Quality: Champion high product quality standards for usability, visual design, and relevance to complex user workflows.
- Culture: Foster a fast-paced, growth-minded, empathetic culture that thrives in ambiguity and change.
Requirements
- Minimum 3 years of product management experience in fast-growing tech environments
- Enterprise SaaS experience strongly preferred
- Collaborative style with track record of building strong partnerships and trust
Nice-to-Haves
- Experience with workforce management, scheduling, or operations products
- Background in AI/ML product applications
- Experience managing complex, data-driven products
About Assembled
Assembled builds infrastructure for customer support operations, providing workforce management, BPO collaboration, and AI-powered issue resolution solutions. The company serves enterprise clients like CashApp, Etsy, and Robinhood, and has raised $70M in funding from NEA, Emergence Capital, and Stripe.
Scraped 3/31/2026