Office Assistant

Role Overview

Office Assistant position supporting Coalition Technologies' operations, including administrative, financial, and customer service tasks in a fully remote environment.

Key Responsibilities

• Communication & Client Support: Answer phones and emails, resolve billing issues with clients and internal team members
• Bookkeeping & Financial: Complete entry-level bookkeeping including recording expenses, organizing receipts, completing transaction records, and processing client payments
• Administrative Support: Organize client contracts, create invoices, provide account access and usage reports, and support quality assurance checks
• Database & Operations: Contribute to internal database maintenance, upkeep, and data entry
• Company Culture: Research and distribute company-wide gifts (2-3 times yearly), organize company events and competitions, manage holiday/time-off calendars
• Ad Hoc Support: Respond to various data analysis and reporting requests from team members

Requirements

• Excellent verbal and written communication skills
• High level of discretion, ethics, and trustworthiness
• Availability to work 40 hours per week, 9:00 am - 6:00 pm PST
• Reliable remote workspace with fast computer, quality internet, camera, microphone, and speakers
• Willingness to learn, grow, and collaborate

Preferred Qualifications

• Intermediate spreadsheet skills
• Experience with Google Sheets or Excel
• Experience with QuickBooks Online
• Experience with G-Suite
• Background in bookkeeping or financial record keeping
• Innovative thinking and willingness to challenge existing methods

Note

Candidates who excel in skills tests will be considered even if past experience or educational background criteria aren't met.