Junior Project Coordinator

Role Overview

Junior Project Coordinator (entry-level, contractor position) providing essential support for online learning and certification cohorts. This is a foundational role designed for someone organized, detail-oriented, and thriving in collaborative remote environments.

Key Responsibilities

Customer Service

• Act as first point of contact for learners
• Distribute onboarding materials and answer inquiries
• Follow up to ensure smooth participant experience

Logistics & Operations

• Maintain digital learning environments (Zoom administration, Google Drive organization)
• Coordinate Slack communications
• Assist with research tasks and operational details

Editorial Support

• Coordinate "Capstone" learning projects
• Collect participant bios and track deadlines
• Share information with internal editorial team

Trainer Coordination

• Provide administrative support to facilitators
• Ensure session materials are organized
• Prepare sessions for launch

Data Management

• Track attendance and maintain database accuracy
• Distribute feedback surveys and compile results
• Assist with program reports

Ad-Hoc Support

• Support Finance and Marketing coordination
• Help track costs and other operational needs

Requirements

Essential

• Excellent English proficiency (written and spoken) for global communication
• Customer-first mindset; naturally helpful, patient, and supportive
• Sharp attention to detail and exceptional organizational skills
• Comfortable with Google Workspace and Slack
• Recent degree or 1-2 years experience in administrative or customer-facing role
• Proactive, solution-oriented mindset
• Able to work full-time remote from Argentina or Brazil
• Reliable high-speed internet and modern computer
• Quiet home office setup
• Able to overlap with core hours (9 AM - 1 PM EST)
• Independent contractor status

Nice-to-Have

• Experience with CRMs, Figma, or basic HTML
• Technology curiosity and willingness to learn new software
• Ability to travel 1-3 times per year to USA/Europe conferences (4-8 day stays)

Additional Notes

Applications must be submitted in English, including resume.