Ingénieur(e) de OpenStack Cloud (DevOps)
Vexxhost
See how well this job matches your profile
Sign up to get an AI match score and generate a tailored application in seconds.
Get your match scoreTags
About the role
Role Overview
You will join the Atmosphere team as an OpenStack Cloud Engineer (DevOps), providing technical support to customers using Atmosphere (Vexxhost's open-source cloud product) and supporting the internal CloudOps team managing public and private cloud infrastructure. This is a remote role ideally suited for those passionate about open-source development and cloud technology.
Key Responsibilities
- Provide direct technical support to customers and internal CloudOps team via phone, ticketing systems, and remote sessions
- Investigate and resolve complex technical issues related to the Atmosphere platform and cloud environments
- Contribute to and maintain the knowledge base, sharing lessons learned with customers and internal teams
- Manage support cases to Service Level Agreement (SLA) standards, ensuring high customer satisfaction
- Troubleshoot detailed cloud environment issues, system failures, and configuration challenges
Required Qualifications
- Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent professional experience)
- Strong understanding of cloud architecture and principles
- Proficiency with Kubernetes and Ceph or other storage platforms
- Hands-on experience with OpenStack
- Experience with Ansible for infrastructure automation
- Strong customer service skills and ability to interact professionally with clients and internal teams
- Ability to work independently with minimal direction
- Passing background check required
Preferred Qualifications
- Experience with cloud services, particularly OpenStack technologies
- Certifications such as Certified OpenStack Administrator (COA) or Certified Kubernetes Administrator (CKA)
- Familiarity with ML2/OVS or OVN networking
- Understanding of network protocols, principles, and network virtualization
- Experience with Helm for Kubernetes package management
- Experience with Atmosphere platform
- Knowledge of Prometheus, Python, SRE practices, and Infrastructure as Code
Work Arrangement
Fully remote position with preference for candidates available during Americas business hours.
About Vexxhost
Vexxhost is a cloud infrastructure company that develops and maintains Atmosphere, an open-source cloud platform. They provide managed cloud services and support for enterprise customers using OpenStack and related technologies.
Scraped 3/31/2026