Tech Stack

LinuxKubernetesETL/ELTDBTAirbyteDagsterClickHouseKafkaJava

About the role

Role Overview

Join Arkhn as a DevOps / System Admin Engineer providing Level 1/2 support to hospital teams. You'll handle daily support requests, troubleshoot incidents, and help build a scalable support process for a growing organization.

Key Responsibilities

Manage, qualify, and resolve user support requests (IT departments, data teams, healthcare professionals)
Independently diagnose issues, resolve common and specific incidents, and escalate appropriately to internal teams
Create and maintain documentation (FAQs, procedures, service levels)
Structure and develop support processes in a growing environment

Required Qualifications

3-7 years of experience in application support, IT support, or DevOps roles
IT certification (Technician or Engineer level)
Fluent French (written and spoken)
Fluent English
Experience with Linux and Kubernetes in production environments
Basic networking skills
Experience with ETL/ELT architectures in production
Relational database experience
Comfort with SaaS/cloud and on-premise solutions
Experience with one or more cloud providers

Nice-to-Have Skills

Healthcare industry experience
DBT, Airbyte, Dagster, ClickHouse
Kafka, Java

Soft Skills

Excellent interpersonal and teaching abilities
Quick incident diagnosis capability
Strong documentation discipline and service-oriented mindset
Ability to structure processes in a growing environment

About Arkhn

Arkhn is an innovative company that deploys healthcare data platforms. They focus on building data infrastructure solutions for hospital and healthcare systems.