About the role

Role Overview

The Commercial Product Manager owns the complete commercial lifecycle of a product from initial concept through customer adoption and support. This role bridges the revenue side of the business with the product team, ensuring world-class SaaS solutions for order-to-cash processes.

Key Responsibilities

Act as subject matter expert and primary liaison between revenue teams and product organization
Maintain and prioritize product backlog for clear and efficient sprint planning
Evaluate feature requests and enhancement ideas based on market demand, ROI, and client impact
Manage product scorecards and track KPIs aligned with business objectives
Provide transparent reporting on results and planning initiatives
Guide clients on roadmap priorities and value propositions
Partner with sales teams to ensure proper product education
Collaborate with development and engineering leads during product development
Review win/loss analysis reports with product marketing
Manage multiple large product initiatives to successful completion
Lead release activities from analysis through implementation
Conduct user forums, roundtables, and customer outreach sessions

Requirements

Bachelor's degree in Computer Science, MIS, Business, or related field (or equivalent experience)
3-5+ years of relevant product management experience
Ability to successfully manage product backlog in fast-paced environments
Understanding of commercial ownership including cost and revenue drivers
Demonstrated knowledge of Agile methodology
Experience with SaaS, online payments, and software-centric businesses
Understanding of software solution design
Ability to plan future strategy while maintaining current delivery models
Strong cross-functional collaboration and team orientation
Ability to work independently with minimal direct oversight

Nice-to-Haves

Experience in financial, payment, or treasury product roles requiring high attention to detail
Background in payments or financial software

Work Environment

Fully remote (work from anywhere)
Flexible working hours
Company benefits include equity and performance-based bonuses

About Billtrust Us Careers

Billtrust is a software company specializing in order-to-cash and invoice-to-cash solutions, providing SaaS-based financial and payment products to help businesses streamline their commercial processes.

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